Privacy Policy

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and shipping information
• Order and transaction details
• Account information
• Information you provide when contacting customer support

We may also automatically collect certain technical information, including your IP address, browser type, device information, and general website usage data.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill orders
• Provide shipping and delivery updates
• Respond to questions and customer-service requests
• Maintain and manage customer accounts
• Improve our website and services
• Prevent fraud, abuse, and unauthorized activity
• Comply with applicable legal requirements
• Send service-related communications about your orders

If you choose to receive marketing communications, we may also use your email address to send promotional information. You can unsubscribe from marketing communications at any time.

3. Payment Information

Payments may be processed through third-party payment providers. DozoPerks does not necessarily store complete payment-card information on its own servers.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and provide a better browsing experience.

You can control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing of Information

We do not sell your personal information.

We may share necessary information with trusted service providers when required to operate our website and fulfill your requests, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technology providers
• Analytics and security providers
• Customer-support services

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or users.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children where prohibited by applicable law.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.

To make a privacy-related request, please contact us using the contact information provided on our website.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact DozoPerks through the contact information available on our website.